Often, what salons post on social media speaks more to stylists than to clients. Are you speaking to your target demographic, or are you posting without purpose?
You have a client sitting in your chair who is researching the product you just recommended on their phone. What do you do?
A thorough and in-depth consultation is key to a successful service! Open-ended questions that create discussion work best. Here are five of my favorites.
It’s Back to School and every retailer is taking full advantage of this opportunity to attract customers to their business. This is the perfect time to showcase your creativity, your commitment to the community, and to enhance the guest experience.
As we all know, there are many different personalities in this creative industry! Sometimes, we end up with a problematic or disruptive team member. So when is it time to pull off the Band-Aid?