Ideally, we all wish to perform at our optimal level, be driven by a passion that burns inside us, and to not crawl out of bed but jump out excited for the day ahead! To achieve this we need to be true to ourselves on a deeper level.
We all know the drill: New Year, new start! And boy do we need a new start! However, perhaps it is time to take a new approach to our resolutions to create accountability and improve our overall satisfaction in our professional lives.
As we come to the end of 2020 and look forward to the light at the end of the tunnel, we encourage you to continue in the spirit of support and let your kindness and sense of community shine!
The “new normal” will be quite different to what we are used to! Whether your salon will be required to adhere to enforced rules or not, it is important to be ready to redefine your client and team experience once your doors reopen.
As more and more clients seem to be glued to their phones, they are engaging less with their stylists. So what should you do when you’ve recommended a product and your client starts researching on their phone? You have 2 options: Take it PERSONALLY and get discouraged, or take it PROFESSIONALLY and join the conversation!