The “new normal” will be quite different to what we are used to! Whether your salon will be required to adhere to enforced rules or not, it is important to be ready to redefine your client and team experience once your doors reopen.
As more and more clients seem to be glued to their phones, they are engaging less with their stylists. So what should you do when you’ve recommended a product and your client starts researching on their phone? You have 2 options: Take it PERSONALLY and get discouraged, or take it PROFESSIONALLY and join the conversation!
If you're like me, you've already broken your New Year's Resolutions multiple times! The goals we set for ourselves have the best intentions, but circumstances, life’s hiccups, and sometimes our lack of will power, can sabotage them. Recently, some of us at Moroccanoil read The Power of Moments as part of a team book club. This easy read was chock full of inspiration. It challenged us to examine how we approach everyday life and our interactions with one another.